Fear, anxiety can drive firms to the wall
Research highlights: Numbers have feelings too
笔谤辞蹿别蝉蝉辞谤听聽believes there is considerable fear and anxiety in today鈥檚 companies, especially those experiencing financial challenges.
When thinking about how quickly organisations downsize or outsource as solutions to internal problems, it鈥檚 understandable that managers and staff can react adversely to what financial systems were set up to achieve. As fear becomes dominant, employees can become so afraid of production goals that they may not provide truthful information to their employers.
Professor Chua鈥檚 research confirms the need to better understand "affective technologies" 鈥� processes, information systems and performance/financial goals that have an emotional impact and economic consequences.
Take, for example, a billion-dollar revenue target that is to be achieved within 18 months. This tends to produce an affective outcome. It could be anxiety, it could be fear, it could be excitement, it could be all of these things and that, in turn, affects the way people work in an organisation.
Published work
Boedker C听补苍诲听Chua W听2013听, Accounting, Organizations and Society, vol.38:4, pp. 245-67
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