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Enrolment exception requests
- Enrolment exception requests
- How to submit an enrolment exception request
How to submit an enrolment exception request
You are only able to submit an enrolment exception request through the unit of study selection screen聽in Sydney Student.
If you make a selection that breaks a rule, a pop-up message will display outlining the rule you are trying to break and prompting you to continue to submit an enrolment exception request if you believe you are eligible.
What to consider before submitting a request
Delays to enrolment
If you submit an enrolment exception request it鈥檚 important to understand that you won鈥檛 be able to complete your enrolment or make any updates to your units until your request is processed, or you decide to cancel it.
Before deciding to submit a request, make sure you鈥檒l meet your聽enrolment deadlines.
If units are available without needing to submit an enrolment request, consider selecting those units first so that you can complete enrolment, receive a timetable, and access unit Canvas sites when they become available. Once enrolled, you can then return to the unit of study selection screen as soon as possible to change your selection and submit your enrolment exception request.
When to submit a request
We recommend you apply as early as possible and at least two weeks before your enrolment deadline.聽
Before deciding to submit a request make sure:
- you鈥檝e read all the information about the rules and the allowable exceptions
- you鈥檙e aware of any important deadlines
- you鈥檝e considered whether there are alternative units you may be able to select.
Continuing to the request screen
If you select 鈥楥ontinue to submit a request鈥� from the pop-up message, you will be taken to the Enrolment exception request screen where you will be able to see the details of any rule you have broken and your pending requests.聽At this point your enrolment and unit of study selection is effectively pending.
Cancelling your request
If you change your mind, realise you鈥檙e not eligible or decide that it鈥檚 more important that you confirm your unit of study selection or complete your enrolment, you can select to 鈥楥ancel all requests鈥�. You only have the ability to cancel all requests at the same time, so even if you realise you鈥檙e not eligible for one request, you will need to cancel them all.聽You will then need to return to the unit of study selection screen to confirm your unit of study selections and complete your enrolment.
Submitting your request
If you decide to request an exception, you will need to provide a reason, comments and any relevant supporting documents for each request.
You won鈥檛 be able to submit your requests until you have provided this information for each individual request.
Provide supporting information and documents
- Select a request and then select 鈥楶rovide supporting information鈥�
- Select from the list of reasons, the reason that applies to your situation
- Provide any required information in the Comments section
- Attach any relevant documents
- Select 鈥楽ave and continue鈥�.聽
Select 'Submit all requests'
Once you鈥檝e completed all steps for each request, you will be given the option to 鈥楽ubmit all requests鈥�.
What happens next and processing times
After submitting, we will process your requests and email you with your outcomes to your University student email account. They may need to be assessed by your faculty or school. It can take up to 10 business days for your application to be processed, however, during busy periods it may take longer. We will email you if any additional supporting information or documents are required. Your application won't be assessed until you have provided the required information.
You can view the status of your request in (go to 鈥楳y requests鈥�).
You will not be able to access your enrolment or unit of study selection until your requests have been processed.
Withdrawing your requests
Once you鈥檝e submitted your requests you still have the option to withdraw them if you decide not to proceed. You only have the ability to withdraw all requests so if you want to withdraw one request, you will need to withdraw them all.
If you want to change your responses to a request, you will also need to withdraw all requests and submit again.
Log in to , go to 'My requests' and select 鈥榃ithdraw all requests鈥� to withdraw your requests. We will then send you an email confirming that the requests have been withdrawn.
You will then need to return to the unit of study selection screen to review and complete your enrolment or confirm your unit of study selections.